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Vietnam Train Operating Plans and Serving Activities in 2018

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In order to serve the needs of the passengers and organize the smooth transport during the Lunar New Year (Tet) holiday in 2018, Hanoi Railway Transportation Joint Stock Company has information on train schedules and ticket sales, serving passengers on the occasion of Tet holiday, specifically as follows:

 

I. TRAIN SCHEDULE: It is valid from 02/02/2018 to 04/03/2018.

Reunification Express Train: 15 train pairs, including:
• Hanoi – Sai Gon and vice versa: 10 pairs of the Reunification Express Train (SE1 / SE2, SE3 / SE4, SE5 / SE6, SE7 / SE8, SE13 / SE14, SE9 / SE10 / TN4, TN7 / TN8);
• Da Nang – Sai Gon and vice versa: 01 pair (SE21 / SE22);
• Thanh Hoa – Sai Gon and vice versa: 01 pair (SE23 / SE24);
• Vinh – Sai Gon and vice versa: 02 pairs (SE11 / SE12, SE15 / SE16);
• Dong Hoi – Sai Gon and vice versa: 01 pair (SE17 / SE18).
Local Trains: Operating every day
• Hanoi – Lao Cai route: 03 pairs of SP1 / SP2, SP3 / SP4, YB3 / YB4
• Hanoi – Vinh route: 02 ships NA1 / NA2, SE35 / SE36
• Hanoi – Hai Phong route 04 pairs HP1 / HP2, LP3 / LP4, LP5 / LP6, LP7 / LP8
In addition to regular trains, if the number of passengers increases, Hanoi Railway plans to have more train trips and connect more train cars to continue serving passengers on the occasion of the Lunar New Year 2018.

 

II. TICKET SALES ACTIVITY IN THE FUTURE OF THE TESTIMONIALS 2018:

1. Plan to sell Tet holiday tickets for passengers:
– From 5th to 14th October 2017: register Tet holiday tickets for groups.
– From 8h00 on 15th October 2017: selling Tet holiday tickets for registered groups and individual needs on the Vietnam Railways website, at the stations, and sales agents in Vietnam.

 

2. Regulations on the sale of convertible seat tickets and extra seats on the trains:
– In order to meet the increasing demand for travel during Tet holiday, change to sell 03 soft seat tickets of the lower beds in the 4-berth cabins instead of a soft sleeper ticket.
– Start selling extra seats on the train with plastic chairs at a price equal to 80% of the hard seat type on the train.

 

3. Conditions for changing dates and refunding tickets:
To avoid the use of ticket speculation during the Tet holiday, apply the discount rate of 30% for a number of trains during the following period:
– From February 5, 2018 to the end of February 18, 2018 for the even number Reunification Express Trains;
– From February 19, 2018 to March 3, 2018 for the odd number Reunification Express Trains;
– From February 9, 2018 to the end of February 14, 2018, for the odd number trains with the stations departing from Hanoi and have the arrival stations from Phu Ly station to Dong Hoi station;
– From February 19, 2018 to the end of February 25, 2018 for the even number trains with stations departing from Dong Hoi station to Phu Ly station and arrive in Hanoi station.
– The time for changing and paying tickets before the train runs 10 hours for individual tickets, before 24 hours for group tickets.
Apart from the above-said time, the discount rate for ticket exchange and ticket payment shall be applied according to the current regulations (10% of ticket price).

 

4. Discount Programs.
During the Tet holiday, the Hanoi Railway has maintained the application of discount programs for social policy beneficiaries such as Vietnamese Heroic Mothers, wounded soldiers; victims of Agent Orange; Disabled persons, children from 6 to 10 years, elderly … and free tickets for children under 6 accompanied by adults.

 

5. On the implementation of plans on ticket control and passenger reception
To restrict the bad sellers and the hawkers in the stations, maintain security and order on the train during Tet holiday, the company will organize pick up and control Passenger Card at the ticket checkpoints. At these places, the train staff will guide and assist passengers to board the train.